Privacy Policy

Home Privacy Policy

Networked Insights Privacy Notice

This page includes our Product Privacy Notice and our Website Privacy Notice.

How to contact us:

For questions related to our product Privacy Notice or to request changes in how our products process your personal information, email: privacy@audience.ai

For questions related to our website Privacy Notice or to request changes in how we process your personal information, email: privacy@networkedinsights.com

To opt out of our product tracking or marketing data products, email: optout@networkedinsights.com

 

PRODUCT PRIVACY NOTICE

Last Effective Date: June 26, 2019

Networked Insights collects consumer information from social media and other sources as described in this Privacy Notice. We aggregate that data and make it available to third parties to be used for various marketing applications. The purpose of this is to improve our clients’ marketing and customer relationship programs.

Because information is critical to our business, privacy and security are fundamental design requirements in our services and business. The purpose of this Privacy Notice is to help clients, partners and consumers understand what information Networked Insights collects about consumers, how we use it, how we protect it, and the choices consumers have over how their information is used.

What information we collect

The types of data Networked Insights collects includes, but may not be limited to, social behavior such as content posted publicly online or brands followed, and demographic, interest, geographic and other types of individual and household level data, including but not limited to the number of people in household, etc.

Networked Insights does not collect what we regard as sensitive information such as detailed financial records, credit information, medical records or Social Security numbers. We do not knowingly collect data for marketing purposes from anyone under the age of 13. Where it is possible for us to identify that someone is under 13, we remove those records from our databases. Networked Insights does not track third-party web browsing behavior or search history.

How we collect information

We generally do not collect consumer personal information directly from consumers for use in our products. We collect such information from publicly available sources, such as publicly available websites and social networks, and through agreements with trusted data providers. We also place cookies on visitors to our own branded sites (networkedinsights.com and audience.ai). For more information on data collected via cookies, please refer to our Website Privacy Notice.

How we use information

Networked Insights uses consumers’ personal information to provide marketing and advertising services to our clients. In addition, we may also use consumer personal information to:

  • Verify an individual’s identity when responding to consumer requests;
  • Support or troubleshoot our services;
  • Investigate violations, enforce our policies or maintain the information security of our products and services;
  • As required by law or to comply with a legal or governmental request.

With whom we share information

Networked Insights only shares individuals’ personal information with organizations with whom we have a contract and that agree to process the personal information we share with them in a manner consistent with this Notice and applicable law. Such organizations may include but are not limited to data brokers, retailers and service providers. We share personal information with these organizations for use in their marketing, fundraising, outreach and customer service programs. 

How long we keep your information 

We retain consumer personal information for as long as it’s needed to serve the use for which it was collected and to comply with legal obligations, resolve disputes and enforce our policies. 

Your choices over how we used your personal information 

At Networked Insights, we believe consumers should have choices regarding how data about them is used. For this reason, Networked Insights offers consumers certain rights where applicable and legally required, commonly referred to as Data Subject Rights.

Opt out: Networked Insights offers individuals the opportunity to opt out of our marketing data products by emailing us at optout@NetworkedInsights.com. Upon receipt of your request, we will opt you out of data products that we can associate with the email address from which you sent the request. If you have other email addresses you would like to include in the opt-out process, please email us from those email addresses.

Data Subject Rights available to consumers covered by specific legal frameworks:

  • Information: Networked Insights offers consumers the right to request information about the categories and pieces of personal information collected by Networked Insights about them.
  • Access and correction: Networked Insights offers consumers the right to request access to and correction of the personal information that we hold on them. 
  • Deletion: Networked Insights offers consumers the right to request that we delete the personal information we hold on them. 
  • Restrict processing: Networked Insights offers consumers the right to request that we restrict the ways we process the personal information that we hold on them, for example, if you opt out of our services, we will no longer use your personal information for marketing services, this includes sharing it with or selling it to third parties.

However, we are unable to correct, delete, restrict or otherwise change how your personal information is used if it has already been shared with a third party as permitted by this Notice. 

To submit a Data Subject Rights request, please email privacy@networkedinsights.com. Networked Insights will respond to all requests without undue delay and not later than 45 days after we receive a request. In some cases, where necessary, we may extend the response time by up to 60 days. 

Cookies and other technologies

Because we do not place cookies on any Users’ devices ourselves, there are no Networked Insights or Audience.ai cookies to opt out of (we do, however, place cookies on visitors to our own branded sites. For more information please refer to our Website Privacy Notice).

How we protect your information

We take the security of our data and client’s information seriously. We have implemented a combination of technical, procedural and operational methods to protect against unauthorized access to our systems and to prevent data from being disclosed to unauthorized parties. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure.

Privacy Notice Changes

From time to time Networked Insights may update and revise this Notice based on changes in our business environment or applicable law. We encourage consumers and clients to visit this page periodically to stay abreast of any changes that may have occurred.

 

WEBSITE PRIVACY NOTICE

Last Effective Date: June 26, 2019

Introduction and Scope

This Privacy Notice outlines Networked Insights’ practices with respect to information collected through our websites at http://www.networkedinsights.com/ and http://audience.ai/, and when individuals use our products as a registered customer. We encourage users to read this Notice carefully to understand our policies and practices regarding personal information and the choices you have with respect to your information. 

Please note, this Notice does not apply to information we collect offline or through other means, or by any third party, including through applications or content that may link to or be accessible from our websites. 

From time to time Networked Insights may update and revise this Notice based on changes in our business environment or applicable law. If we make changes to this Notice, we will use the email address you have provided to us to notify you of these changes wherever possible.

Children under the age of 13

Our Website is not intended for children under 13 years of age and we do not knowingly collect personal information from children under 13. If you believe we might have inadvertently collected any information from or about a child under 13, please contact us at privacy@networkedinsights.com so we can delete it.

What information we collect

We collect two types of information on users through our websites: Information that you provide to us, and information we collect using tracking technologies, which includes both personal information and non-identifiable information.

Personal information you provide us

The information we collect from you is information that you provide by filling in forms on our websites or through correspondence if you contact us. This information may include email address, password, first and last name, company name, and any content included in a correspondence with us.

Personal information collected via cookies and other technology

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, such as: information about your computer and internet connection, including your IP address, operating system, and browser type.

We also use cookies on our websites that collect information such as the date and time you visited our websites and what information you accessed. The information we gather through these methods are used to optimize user experiences on our sites, collect statistics about the use of our websites, perform analytics, and deliver advertisements which are personalized to your interests on other websites through what is sometimes called “interest-based advertising”. We may also allow third parties to collect information about you through tracking technologies for the same purposes. Your interactions with these features are governed by the privacy policies of the companies providing these features.

You do have the ability to control certain interest-based advertising practices. We comply with the Self-Regulatory Principles for Online Behavioral Advertising as administered by the Digital Advertising Alliance (DAA). You can learn more about interest-based advertising and opt-out of targeted advertising from certain providers with whom we work by visiting the DAA’s consumer choice page. The opt-out process through the DAA relies upon the placement of an opt-out cookie on your device. We do not respond to or honor “do not track” (a/k/a DNT) signals or similar mechanisms transmitted by web browsers. For interest-based advertisements delivered through mobile Apps, you can install the DAA’s AppChoices app on your device to opt-out of targeted advertising by certain providers and can also select a system level advertising preference feature on your device (such as “Limit Ad Tracking” on Apple devices or “Opt-out of Interest-based ads” on Android devices). 

The technologies we use for this automatic data collection may include Google Analytics, which enables us to collect statistics on how our websites are used, perform analytics and personalize advertising. You can find out more about how Google uses this information and how you can control it at www.google.com/policies/privacy/partners/.

Our website may contact links and buttons to access popular social media platforms. If you have a previous relationship with a third party, such as a social media platform, then they may recognize you and combine information collected through this website with information they already possess about you. You should access the privacy notices of such social media platforms to understand how they use your information.

How we use your information

We use information that we collect about you or that you provide to us:

  • To present our Website and its contents to you;
  • To provide you with information, products, or services that you request from us;
  • To fulfill any other purpose for which you provide it;
  • To provide you with notices about your account/subscription, including expiration and renewal notices;
  • To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection;
  • To notify you about changes to our Website or any products or services we offer or provide through it;
  • To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you;
  • To make suggestions and recommendations to you about goods or services that may be of interest to you;
  • In any other way we may describe when you provide the information; and
  • For any other purpose with your consent.

With whom and for what reasons we share information

We may disclose information that you provide as described in this Notice:

  • To contractors, service providers, and other third parties we use to support our business and who are contractually limited in what they are able to do with this data;
  • To enforce or apply our Terms of Use;
  • To third parties to market their products or services to you if you have not opted out of these disclosures;
  • With your consent;
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Networked Insights, our customers, or others.
  • To comply with any court order, law, or legal process, including to respond to any government or regulatory request;
  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Networked Insights’ assets. In the event of such a transaction, the acquiring company will assume the rights and obligations as described in this Privacy Notice.

Choices about how we use your information

We provide you with choices regarding the information you provide to us. We have created mechanisms to provide you with the following control over your information:

  • Opt-out: If you do not wish to have your email address used by Networked Insights to promote our own or third parties’ products or services, email optout@networkedinsights.com. Or, if we have sent you a promotional email, you may use the opt-out link included in the email or send us a return email asking to be omitted from future email distributions. Further, you can opt-out of interest-based advertising as described above.
  • Rights to your information: Where applicable and legally required, we offer users the following rights.
    • The right to access and correct your information.
    • The right to request that we delete your information.
    • The right to request information about the categories and pieces of personal information we process.
    • The right to restrict us from processing your information.


If you would like to exercise any of these rights, please email privacy@networkedinsights.com. When handling your request, we may ask for additional information, which may include personal information, to confirm your identity.

How we protect your information

We have implemented measures designed to secure your information from accidental loss and from unauthorized access, use, alteration, and disclosure. We use encryption via HTTPS and SSL on our sites to protect information transferred through our websites and employ industry-standard policies and procedures.

Despite these efforts, the transmission of information via the internet is not completely secure. If you suspect your information has been treated in violation of this Notice or that our websites have been compromised, please contact us at privacy@networkedinsights.com.